Service

Our Professional Service System

As your reliable global cooperative partner, we provide full-process one-stop services covering the entire industrial chain of paper products, durable flooring and eco-friendly paper-based cat litter. From pre-sales customization consultation, sample development, mass production quality control, to global cross-border logistics distribution and post-sales technical support, we tailor exclusive service solutions for each customer, and escort your cross-border procurement with professional and efficient service.

Core Services

Customized Production Service

Customized Production Service

Paper Products
Flooring Series
Paper-Based Cat Litter
Strict Quality Inspection Service

Strict Quality Inspection Service

Full-process QC
International standard testing
Third-party inspection support
Global Logistics & Delivery Service

Global Logistics & Delivery Service

Diversified transportation solutions
Professional customs clearance
Real-time logistics tracking
24H After-Sale Technical Support

24H After-Sale Technical Support

Timely response
Professional guidance
Paper/cat litter application advice
Value-Added Service

Value-Added Service

Free sample provision
Solution design
Long-term cooperation discount

Industry-customized service solutions

Demand Consultation

Customer consults product details and service needs through online channels (WhatsApp/Email/Form) or offline communication.

Free Sample Test

Provide free samples for customer testing and confirmation, and adjust the scheme according to the sample feedback until satisfied.

Production & QC

Mass production in accordance with the contract, implement full-process quality inspection, and provide inspection report in time.

slider-52

Scheme Confirmation

We tailor exclusive product customization and service solutions according to customer needs, and confirm the details with the customer.

Contract Signing

Both parties sign the formal cooperation contract, confirm the production cycle, delivery time and payment terms.

Logistics & After-Sale

Arrange transportation and customs clearance according to the agreed logistics plan, and provide 24h after-sales support after delivery.

Industry-customized service solutions

Industrial/Commercial Scenarios

Packaging Industry Solution:For food, electronic, e-commerce packaging customers, provide high-strength, eco-friendly, food-grade paper customization service, match the most suitable packaging paper solution according to the packaging size and transportation needs, and support batch packaging printing.

Commercial Building Solution:For shopping malls, offices, hotels and other high-traffic commercial scenes, provide waterproof, wear-resistant, scratch-resistant SPC/laminate flooring, and provide one-stop service from floor type selection, on-site measurement to installation guidance.

Civilian / Cross-border E-commerce Scenarios

Pet Products Industry Solution:For cross-border e-commerce, pet stores and other customers, provide high water absorption, fast clumping, degradable paper-based cat litter, support small batch customization and brand packaging printing, and optimize logistics packaging to reduce transportation damage.

Printing & Home Decoration Solution:For printing enterprises, provide high-quality cultural paper, coated paper and offset paper with customized gram weight and surface process; for home decoration customers, provide environmentally friendly, beautiful solid wood/laminate flooring, and match the overall home style to customize the color.

Frequently Asked Questions